Exchange Guide

What does exchange do for timeshare owners?

Have you ever felt limited in your options to travel and utilize your timeshare? Are you tired of going to the same location year after year? Have your travel habits changed, leaving you feeling stuck with your current ownership? RTX is your solution to these problems and many more. With RTX, you are able to exchange your usage (points, float week, or fixed week), allowing you to travel to and experience exciting new locations.

How does it usually work?

Traditionally, exchange companies work as a third party that will attempt to facilitate trading of usage between members for the cost of membership and an exchange fee. The members of these exchange companies must belong to specific resorts, meaning they are limited to searching other ‘member resorts’ when they attempt to make an exchange. While this approach does open up more options for members of these companies, it is also restrictive because there may or may not be a ‘member resort’ in the location to which they wish to travel.

Additionally, the costs associated with these companies’ memberships and exchange fees are becoming increasingly prohibitive.

What makes RTX different?

RTX’s business model is different. At RTX, we will accept usage from members without requiring them to choose a specific resort. While you can make a specific request for exchange, you are primarily encouraged to make requests by location/region, opening up the possibility for travel to resorts and destinations that would otherwise be unavailable.

So how does it work? You have two ways that you can exchange with RTX. The first option is bank-first. This means that you are depositing your usage (points or weeks) with RTX before you have an exchange destination planned. You may be depositing your usage because you know you will not be able to travel during your specific week or before the end of your usage year. RTX is a great way to extend the life of your vacation beyond its usage year. Many members opt to save two or more years of usage with the program, allowing them to take one big vacation later on.

The second way RTX works for you is the request-first option. This option is very popular, and actually allows our members to make a request and review available options before committing their points or week to the program. While other exchange companies require you to deposit your usage before they will conduct a search, RTX members are able to ensure that they are getting what they want before they deposit their own usage. Any time you wish to make an exchange with RTX, there is a flat fee of $157 for online exchanges and $177 for custom search exchanges payable at the time of booking. Click here to see information on rebates that will post to your account every time you make an exchange. The rebates vary depending on your level of membership.

How does RTX make sure people get a fair trade for their weeks?

RTX members who own a week will have their week assigned to one of four seasons, which will determine when and where you will be able to exchange. The seasons are rated by color, including gold (peak), red, yellow and green (off-peak). You will be able to exchange into a color season and unit size comparable to your deposit. Click here for more information about the Premium Plus membership, which offers the benefit of unit size upgrades and information on how long your usage will last when you deposit it with RTX.

How does RTX make sure people get a fair trade for their points?

RTX has special agreements with some points-based vacation ownership programs that allow members to deposit their points directly into RTX . There is no need to use the points to make a reservation to deposit, meaning that you will no longer need to worry about the possibility of there not being a suitable week available for you to deposit. Simply deposit your points into RTX, and then use them to book your exchange vacation! RTX seeks to cut out the unnecessary steps and make the process of getting you on vacation less of a hassle.

Keep learning!

This is just an overview of what a vacation exchange is and how RTX works to facilitate exchanges for its members. For more information please see our Frequently Asked Questions section, or give us a call at +1 888 988-4789. RTX representatives are standing by to help answer all of your questions and send you on vacation today.

Read FAQs

We help answer some of the most commonly asked questions about the RTX Exchange System.

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Contact a Travel Consultant

Call one of our owner services representatives with any questions and to explore the possibilities.

+1 888 988-4789

Frequently Asked Questions

Question:
Hi my 133,000 points are with (COMPANY NAME REMOVED) so how would i go about getting them with you then and whats the difference between you and them really? Are not all exchange companies the same just the larger ones have access to more and better accommodation and locations. Or am i missing something here. Ps i own in Florida USA BUT Vacation normally in Europe sometimes in the USA if that makes a difference some how?

- Mr Leslie Nowell-Hill

Thanks Leslie,

We’re glad you asked!

In general, we have a very different approach than most exchange companies. We work for you, not our network of affiliated resorts. By that I mean that once you’ve told us where you want to go, we’ll actively search for accommodation there. Because we’re not tied down with exclusive agreements, we can get you into any resort in the area you’re looking for. A resort directory may seem like it’s giving you a lot of options, but in reality it’s constraining you to vacation at resorts that have affiliation agreements with your exchange company. Aside from that, we also offer numerous travel perks which consolidate several additional travel memberships at other companies. And, the savings from our lower $157 exchange fee will buy you a great dinner when you’re traveling in Europe.

We would love to get you on vacation. We’ve placed members in Scotland, Turkey, New Zealand, Las Vegas, and More. Why don’t you call us or email exchange@rtx.travel and we’ll get you on vacation!

Question:
Thinking about changing from our current exchange company to yours. It looks like you help find a vacation spot from when and where we are looking to go. Is that correct? Do you have a catalog with the places you have available? How would I know about the $49 deals?

- Shannon

Thanks Shannon!

We’re thrilled to have you! We do help you find a vacation destination from where and when you want to go. We work a little differently as we do not have a list of affiliated resorts that we have our members stay in due to contractual obligations. We can put in a request anywhere. If you’d like, we can send you with some examples of where our members have gone recently, or some of the most popular exchange destinations. And, rest assured, it’s 100% risk free. You won’t have to formally deposit your week until you confirm that it is the vacation that you want.

The $49 weeks are reserved as deals only for Premium Plus members. Premium members also have access to these weeks for $199. Neither require you to deposit a week or pay any kind of exchange fee.

We hope this sounds appealing. Why don’t you give us a call when it’s convenient for you at +1 888 988-4789 and we can go through the program and make sure everything is clear. We’re looking forward to getting you on vacation!